Privacy Policy
Effective date: July 14, 2026 · Last updated: July 14, 2026
Escape Craft Brewery ("Escape Craft Brewery," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website at www.escapecraftbrewery.com (the "Site"), visit our tasting rooms and brewpub, or otherwise interact with us, and how we use, share, and protect that information. By using the Site, you agree to the practices described in this Policy.
1. Who We Are
We are a family-owned craft brewery based in Redlands, California, operating tasting rooms and a brewpub including our Downtown Oasis and Nevada Barrelhouse locations. If you have questions about this Policy, you can reach us at escapecraftbrewery@gmail.com or (909) 713-3727.
2. Information We Collect
Information you give us
Contact and order details — your name, email address, phone number, and billing information when you place a food order, purchase an eGift card, make a reservation, or contact us.
Communications — the content of messages you send us by email, contact form, or social media, and our replies.
Marketing preferences — your email address and preferences if you sign up for our newsletter, events, or promotions.
Information collected automatically
Usage and device data — your IP address, browser type, device information, pages viewed, referring pages, and dates/times of visits.
Cookies and similar technologies — small files stored on your device that help the Site function, remember your preferences, and measure traffic. See the "Cookies" section below.
Information from third parties
Our Site is built on Squarespace, and online food orders and eGift cards are processed through Square. These providers, along with analytics and social media platforms, may collect information as described in their own privacy policies. We do not receive or store full payment card numbers; payments are handled directly by our payment processor.
3. How We Use Your Information
To process and fulfill food orders, eGift card purchases, reservations, and requests.
To respond to your questions and provide customer service.
To send you newsletters, event invitations, and promotions, where you have opted in.
To operate, maintain, secure, and improve the Site and our services.
To understand how visitors use the Site through analytics.
To comply with legal obligations, including age-verification and alcoholic beverage regulations, and to enforce our Terms & Conditions.
4. Cookies and Tracking
We and our service providers use cookies and similar technologies to run the Site, remember your settings, and analyze traffic. You can control cookies through your browser settings, and most browsers let you refuse or delete cookies. Note that disabling cookies may affect how parts of the Site work. Where required, we will present a cookie banner allowing you to manage your preferences.
5. How We Share Information
We do not sell your personal information for money. We share information only as follows:
Service providers — such as Squarespace (website hosting), Square (payments and eGift cards), email/marketing tools, and analytics providers who process information on our behalf.
Legal and safety — when required by law, subpoena, or government request, or to protect the rights, property, or safety of Escape Craft Brewery, our customers, or others.
Business transfers — in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in ownership or use of your information.
6. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights:
RightWhat it meansRight to knowRequest the categories and specific pieces of personal information we have collected about you.Right to deleteRequest deletion of personal information we collected from you, subject to legal exceptions.Right to correctRequest correction of inaccurate personal information.Right to opt outOpt out of any "sale" or "sharing" of personal information for cross-context behavioral advertising.Right to non-discriminationWe will not deny service, charge different prices, or provide a different quality of service because you exercised your rights.
To exercise any of these rights, contact us at escapecraftbrewery@gmail.com or (909) 713-3727. We will verify your request using the information we have on file and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.
7. Marketing Choices
You can unsubscribe from our marketing emails at any time using the "unsubscribe" link in any message, or by contacting us. We may still send you non-promotional messages about orders or transactions you have made.
8. Data Retention
We keep personal information only as long as needed for the purposes described in this Policy, to comply with our legal obligations (including tax and alcoholic beverage record-keeping), resolve disputes, and enforce our agreements.
9. Data Security
We take reasonable measures to protect personal information from loss, misuse, and unauthorized access. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site and products are intended for adults of legal drinking age (21 and older). We do not knowingly collect personal information from anyone under 13, and our services are not directed to minors. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Third-Party Links
The Site may link to third-party websites and services (for example, Square ordering pages or social media). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page, and your continued use of the Site after changes take effect means you accept the updated Policy.
13. Contact Us
Escape Craft Brewery
440 Oriental Ave, Redlands, CA 92374
Redlands, California
Email: escapecraftbrewery@gmail.com
Phone: (909) 713-3727